Effective Date: 23.04.2024
At Ad Profit Pool, we are committed to providing timely and effective support to all users.
Our goal is to ensure that your experience with our platform is smooth, transparent, and rewarding.
Ticket System: All support requests must be submitted through our official ticketing system inside the user dashboard.
Email Support: You may also reach us at [support@adprofitpool.com].
Operating Hours: Support is available 7 days a week, from 9:00 AM to 6:00 PM (GMT).
General inquiries: 24–48 hours.
Payment-related issues: 1–3 business days.
Technical bugs or account issues: Within 3–5 business days, depending on complexity.
We assist users with:
Account registration and login issues
Advertisement visibility and click tracking
Package and plan-related questions
Withdrawals and transaction tracking
Reporting system bugs or downtime
We do not provide investment advice or financial planning.
We do not offer support for third-party wallet issues.
Abusive, fraudulent, or threatening behavior will result in account suspension.